If you have a complaint, first contact the consumer assistance division of Omnex Group, Inc. at 1-800-958-1459.
If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:
Texas Department of Banking 2601 N. Lamar Blvd Suite 300 Austin, TX 78705-4294
Telephone: 1-877-276-5554(toll free); Fax: 512-475-1313
E-mail address: consumer.complaints@dob.texas.gov; Website address: www.dob.texas.gov